Pablo Ariel Grosso Photo

Grosso Pablo Ariel

Canning, Buenos Aires, Argentina

About Me

With over 16 years as a Senior IT System Engineer in the financial sector and a total career span of more than 30 years in IT, I specialize in the strategic management of technological systems and digital transformation. My core focus is on driving a solid organizational culture and promoting sustainable management practices that strengthen internal processes and operational excellence.

I have successfully led technical teams, driving key initiatives for problem resolution, continuous service improvement, and user experience. My commitment lies in cross-functional collaboration to deliver efficient technological solutions that align with business growth and strategy. Additionally, I possess strong experience in designing and delivering training programs that inspire confidence and technical curiosity.

Work Experience

LAUCOM IT — IT Solutions Consultant

Sep 2025 - Present

Responsible for providing infrastructure services, technical support, and networking projects, including hosting and technological integrations. The focus is on offering scalable and reliable solutions for SMEs, optimizing their digital and operational environments.

BANCO GALICIA Y BUENOS AIRES S.A. — Senior IT System Engineer

Dec 2024 - Oct 2025

Responsible for the strategic and technical management of Windows infrastructure, leading the administration of Microsoft Endpoint Configuration Manager and the design/maintenance of group policies. My role was crucial in the technological integration with Banco Galicia, including continuous support of legacy infrastructure until the merger, ensuring a smooth and efficient transition. Possess solid experience in resolving critical incidents and optimizing operations through PowerShell.

HSBC BANK ARGENTINA — Senior IT System Engineer

Jul 2009 - Dec 2024

Responsible for driving the stability and security of the Windows infrastructure, handling the expert management of Microsoft Endpoint Configuration Manager and the strategic design of group policies. Demonstrated outstanding capability in resolving high-impact incidents and optimizing operations through advanced scripting in PowerShell. Led technical teams during large-scale global critical deployments.

HSBC GROUP ARGENTINA — Project Team Supervisor / Helpdesk

2007 - 2009

Managed a team of technical specialists to execute the corporate desktop migration and standardization project (Windows, Active Directory, Group Policies, and applications). Designed, monitored, and controlled the work plan, assigning tasks and establishing operational criteria and performance indicators.

NOVADATA S.A. — Consultative Pre-Sales / Sales Consultant

2005 - 2007

Provided consultative pre-sales and coordinated implementations for corporate clients regarding technology products from Altiris, Microsoft, Nokia, and Novell.

SONY-ERICSSON ARGENTINA — Helpdesk Supervisor

2002 - 2005

Accountable for leading a helpdesk team of 4 operators for local microcomputing incident response for end-users. Monitored compliance with internal standards, established procedures, and performance metrics.

THALES SPECTRUM ARGENTINA — Network Administrator

1998 - 2001

Designed, implemented, and administered TSA's national IT network, covering 5 main control centers and 25 remote stations across the country running on Windows Server NT, Exchange 5.5, and Windows 2000 platforms. Provided microcomputing technical support.

RYBCO — Visual Communications Systems Pre-Sales

Jan 1995 - Jan 1998

Delivered advanced technical consulting and specialized pre-sales tasks for the implementation of visual communication solutions and corporate systems.

NOVATÉCNICA — Technical Support

Jan 1994 - Jan 1995

Provided hardware infrastructure technical support services and computing environments within Capital Federal.

Certifications

Academic Background

Top Skills

Scripting / Automation Microsoft SCCM/MECM PowerShell Patch Management Group Policy Object (GPO) Virtualization (Hyper-V) Active Directory Cybersecurity Foundation Technology Policy Internet of Things (IoT) Citrix / Windows / Linux

Soft Skills & Management

Team Leadership / Decision-Making Strategic Thinking Critical Problem Solving Change Management & Adaptability Effective Communication & Training

Languages

Spanish: Native English: Full Professional Proficiency